What it considers (under the hood)
Commercial road network & restrictions (low clearances, weight limits, time-of-day rules) for truck-legal paths and ETAs.
Time-dependent traffic using historical patterns blended with live conditions to predict travel times realistically.
Travel-time matrices to quickly score many order→truck combinations before sequencing.
VRP constraints: time windows, service times, driver shifts/breaks, capacities, and pickup-drop pairs.
Waypoint sequencing to pick an efficient stop order once a set of orders is assigned to a truck.
When to use it
You have a batch of unscheduled orders and want a strong starting plan fast.
You’re re-balancing mid-day after new orders arrive or a truck goes down.
You want consistency without hand-placing every order.
How to run auto-routing
Open Order Queue and review today’s unscheduled orders.
(Optional) Filter/tag the orders you want included.
Click Auto-route (or Auto-assign) to let the system place orders onto routes/trucks.
Review proposed routes in Planner (Kanban/Map/Calendar)
If auto-assignment is available in your account, you can use it to magically route all orders onto your trucks with a click of a button.
What you get
Driver-ready routes with truck-legal ETAs and sensible stop sequences.
Balanced workloads across available trucks while respecting capacities and shifts.
Editable plans you can tweak: move/lock stops, swap vehicles, or add/remove orders.
Tips for best results
Keep vehicle dimensions, weights, and capacities accurate. (They drive legal pathing and load limits.)
Enter service times and time windows on orders when they matter.
Lock any must-hit stops first; auto-route the rest.
Troubleshooting
Order skipped? Check for missing/invalid addresses, capacity conflicts, or time-window clashes.
Odd ETAs? Confirm the vehicle profile (size/weight) and remember ETAs are traffic-aware (historical + current).
Cross-town zigzags? Add/adjust tags, depots, or (if enabled) territory rules before re-running.