Follow these steps if you need roadside assistance in an Enterprise Truck Rental:
Ensure you and the truck are in a safe place.
Notify a Curri Representative, call your point of contact at the warehouse (Branch Manager, Shipping Supervisor, etc) and ALERT them of your vehicle issues. If no one answers, please leave a voicemail and try back again after calling SWOOPE.
Call SWOOPE w/Enterprise Roadside @ 1-800-610-2266
Tell them you’re a driver for Curri - we have a corporate account.
Give them your personal number as point of contact so they can provide assistance.
Provide the Last 8 Digits of the VIN, typically found attached to the keys
If unavailable, please call or text Curri Routes and request the Unit Nbr for your truck by providing us w/the license plate number.
Give rep as much information as possible when giving your personal account detailing issues with the truck and the nature of your call.
Do you need a tow - truck not operational?
Service (Check Engine light came on)?
A mobile mechanic (Lift gate won’t move, tire pressure low, dead battery, fluids leaking, check engine light is on, truck makes hissing/squeaking/abnormal sound)
Communicate updates to Curri & warehouse point of contact. Remember to keep us in the loop every step of the way. We’re here for you!
Notify us and the warehouse POC when a mobile mechanic arrives.
Provide Curri rep with brief summary of the mobile mechanic’s findings via call or text.