Everything you need to get paid — your payout speed, your payout method, and Instant Payout — is set up directly in the Carrier Portal. No separate app or process required.
Set Your Payout Speed
We offer different payout methods to fit your business needs — pick a default method, Batch or Automatic, and Instant is always there if you need funds more urgently.
You can change your payout method any time:
Go to your Payouts page.
Click the gear icon in the top-right corner to open Payout Settings.
Under Payout method, click Edit.
Choose from:
Batch (free) — approve a weekly remit advice, payout arrives 7–9 business days later.
Automatic (1.5% fee) — no approval needed, payout arrives 1–3 business days.
Save your changes.
Instant (3% fee) is separate from Batch and Automatic — it's always available on-demand, whichever one you're on, and arrives in as little as 30 minutes. See How to Get Paid Instantly below.
Switching payout methods takes effect right away. If you have a Batch payout that's already been issued, it will be voided when you switch.
See the Carrier Payout Guide for the full breakdown of what happens to your balance when you switch.
Set Up Your Bank Account or Debit Card
Add your bank account or debit card, and complete your Stripe payout profile, from the Payouts section of the Carrier Portal. Stripe (our payment processor) determines eligibility for each card or account. This is called your payout destination — it's separate from your payout method (Batch/Automatic/Instant) and is simply where your money is deposited.
Add or Update a Payout Destination
Go to your Payouts page.
Click the gear icon in the top-right corner to open Payout Settings.
Under Payout destinations, click Manage.
Add a new bank account or debit card, or edit an existing one.
Save your changes.
Your default payout destination is used for Batch and Automatic payouts.
You can only complete your Stripe profile and add a payout bank account or debit card after your carrier account is approved. This is normal — we don't ask for that information until your account is approved, since we don't want to collect your personal or business details any sooner than we need to.
Carrier approval typically takes 48–72 hours. Once you're approved, just head back to the Payouts section to finish setup.
How to Get Paid Instantly
Instant Payout lets you request an immediate transfer of your available balance, any time — regardless of whether you're on Batch or Automatic.
From your Payouts dashboard in the Carrier Portal, click "Instant payout."
Your payout is sent to your bank account and can arrive in as little as 30 minutes, depending on your bank.
Key details:
A 3% fee is deducted from each instant payout.
Only your unbatched balance is eligible — earnings not yet included in a batch remit advice.
Instant payouts are capped at $9,999. Amounts above this limit can't be sent instantly.