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Help for Drivers
Help for Drivers

The Hub for Curri Drivers... How do I sign up to drive? When will I get paid? And more!

63 articles
Driver Support AssistanceUse our chat feature in bottom right of screen to receive assistance for you non-active delivery needs.
8 Tips for Driving in Bad WeatherDriving in Bad Weather? Get some tips from our team.
Enable Location TrackingCan't set yourself to active? Asked to turn on your location tracking? The fix is easy!
Driver Community GuidelinesViolations of Community Guidelines are tracked on your driver profile. Violations may result in temporary or permanent removal.
Help RequestsProblems on a delivery? Send a Help Request!

Driver Score and BadgesDriver scores and badges are here to help drivers understand their performance on the platform, coach for improvement, and celebrate wins!
Is Curri active in my area?Why is my account inactive? How can I receive more deliveries?
How do I update the Curri Driver App?A new driver app version is out, but the app store doesn't show it
How do I turn on push notifications?Turn on push notifications to know when new deliveries are available in your area.
What types of deliveries are available to me as a driver?
How do I change my vehicle or vehicle type?
How do I deactivate or delete my account?Follow these steps to deactivate or delete your account.
Inactive Driver Status and Reactivation RequirementsYour Curri account may be suspended due to being inactive for 90 consecutive days.
I signed up and haven't been approved yetWe are still building demand in some areas and your account will view as inactive until the demand increases.
Driver Violation & Platform Ineligibility Appeals
Can I invite or refer others to drive with Curri?
Can someone else make a delivery on my behalf?We don't allow User accounts to be shared. Here's why.
How the Summer Heat can Affect your VehicleAs the temperature rises, it's a good idea to get your vehicle ready for the summer heat.
Delivery canceled or unassigned from a delivery
Why can't I claim more than one delivery?Let's look at why our system doesn't allow drivers to claim multiple deliveries at once.
Confirming a Scheduled DeliveryScheduled deliveries must be confirmed by the assigned driver 1-hour ahead of pickup.

Getting Started with the Carrier PortalLearn how to access and get familiarized with the Carrier Portal: Who uses it and what they can do.
Carrier Insurance RequirementsCurri's minimum insurance requirements and Loss Waiver Program for carriers.
Carrier ProfileWhat is the carrier profile? How do I access it? How do I update it with new information?
Carrier PayoutUpdating payout information, how payouts are determined, and how carriers and their drivers are paid.
Location Tracking: CarriersDelivery progress tracking is a major feature for our customers. All drivers must keep tracking enabled throughout the delivery.
Carrier Bidding & Instant Claim: Assigning Vehicles and DriversHow carriers can bid on available deliveries or claim now.
Adding and Editing Carrier Drivers and VehiclesAdding and editing carrier drivers and vehicles is easy via your Carrier Portal Profile.
Carrier & Carrier Driver ScoresScoring is here to help carriers understand their fleet's performance on the platform, coach drivers for improvement, and celebrate wins!
Carrier Safety and Base ExpectationsHow Curri Carriers prioritize safety and meet standards.
Carrier RegistrationLearn how to sign up with Curri as a Carrier.
Carrier Guide Wrap-Up and SupportConclusion of Carrier Guide and how to get support when you need it.
Not getting carrier login code via email?The fix may be a simple one!
Reverse Billing for CarriersInstead of tracking multiple payments across many deliveries, simplify with reverse billing -- with work summaries and weekly payments!
In-app control for carrier ownersCarrier Mobile is here!
Notifications for Carriers: Bidding
Using the Curri Driver App: Carrier DriversWhen you drive with Curri, you will use the Curri Driver app throughout all deliveries. Here is how for carrier drivers!