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T-Mobile Simple Choice customers: T-Mobile may block SMS messages from our toll-free numbers by default on certain plans. If you are a T-Mobile Simple Choice customer, please call T-Mobile support and ask support to unblock short codes* on your account.
​* A short code is a 5-6 digit number used for specific SMS services, e.g. sending login pass codes.

Still having trouble? Please email us at [email protected]. We're quite friendly!