There are expected wait times built into the driver payout. However, if you are experiencing issues at a pickup or drop-off location that causes unusually long unexpected wait times, please reach out to the driver support team on the Curri driver app to let us know so we can help.
If the wait time goes beyond what is accepted for your delivery, additional compensation may be added. This is on a case-by-case basis and will need to be approved by our driver support team.
What can I get paid for?
Wait time that exceeds 30 minutes
Loading/Unloading of an item/items that is 55LB or more.
What can’t I get paid for?
Wait time under 30 minutes
An extra order/item added
Need to request an additional payout?
Click the button below to fill out a request form. Our team will review it and reply to you within 48 hours.