Troubleshooting
I haven't received a login code.
Double check the phone number you entered to log in to your account.
Text
1-833-410-0447
with the message START to re-subscribe to texting.T-Mobile Simple Choice customers: T-Mobile may block SMS messages from our toll-free numbers by default on certain plans. If you are a T-Mobile Simple Choice customer, please call T-Mobile support and ask support to unblock short codes* on your account.
* A short code is a 5-6 digit number used for specific SMS services, e.g. sending login pass codes.Still having trouble? Please email us at [email protected]. We're quite friendly!