While it may seem that there may be an oversight, rest assured our dedicated Service Operations team has ensured that you’ve been assigned a delivery that matches your vehicle's capabilities.

A customer must list their payload details when booking most deliveries. However, if the customer is booking a small vehicle, like a car or SUV, they are not required to enter load details through the app or website. However, our team reviews the order and chooses the correct vehicle during the driver bidding process.

If you feel that a delivery you have been assigned may not be a good fit, please contact our driver support team right away.