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Charges for Additional Delivery Requirements
Charges for Additional Delivery Requirements

Special delivery requirements may incur additional charges.

Updated over a week ago

Curri's platform offers full transparency on pricing. You can see instant pricing for a simple car up to a 20' flatbed truck or request a quote for a larger freight vehicle.

Special delivery requirements may incur additional charges. Any fees will be communicated before being applied.

Here are some common situations where you would be charged an additional fee:

  • More supplies were loaded, or the total weight exceeded the initial quote

  • Materials wouldn't fit in the requested vehicle type and required a change in vehicle type

  • Time/labor-intensive loading/unloading was required of the driver

  • Addresses were changed/added

  • The driver needed to return items to the pickup location

  • The driver had to wait for an extended period (more than 30 minutes for smaller vehicles, more than 60 minutes for box trucks and larger) at the pickup and/or drop-off location

  • The driver needed specific equipment to fulfill the load that was not disclosed

  • Overnight holds

Accuracy up front not only helps to lock in pricing but also sets the right expectations for our drivers, ensuring a smooth delivery experience. Make sure to discuss any specific needs with your designated Account Manager ahead of time. Nobody likes surprises!

Thank you for trusting Curri.

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