Help for Shippers
Deliveries, Routes, Teams, and other answers on how to use Curri.
38 articles
- Delivery & Driver ReviewsFor every delivery, you can leave reviews for the driver and overall experience.
- Booker FAQWhere can I provide feedback? Where do I find tracking information? Can I make the driver on my last delivery preferred?
- Password ResetForgot your password? Reset it in a few quick steps and get back into your Curri account.
- When is Curri open and available to book or schedule deliveries?Book or schedule a delivery with Curri online 24/7.
- Vehicle Types and CapacitiesLearn more about our wide range of vehicle types, including cargo capabilities and payload capacities.
- What can Curri deliver and how far?
- What priority delivery options does Curri offer?
- Customer Support RoadmapNeed to reach our Service Operations Team? Here's your roadmap!
- Customer BillingRegardless of your type of business, all Curri customers can pay using a credit card by adding their credit card information.
- Booking a delivery with CurriLearn how to book a delivery on curri.com in seven steps.
- How can I generate a usage report for my team?
- How To Sign-up and Join a Team accountThis guide will show you how to sign-up with Curri and join an existing Team account.
- How do I set up a Team account for my colleagues and employees?
- How do I invite or refer my colleagues to my Team account?
- How do I view my Team's deliveries?
- How do I choose which Team my deliveries are booked under?
- What are subteams?Subteams let you organize your company's structure inside Curri. Teams can be nested under a parent team so members can view deliveries and metrics across the levels below them.
- How do I create a Subteam?
- Team Address Book: Saved addresses and contactsAll of your saved addresses and contacts are now shared with your Team!
- What do I do if my cargo is lost or damaged?
- Hazmat deliveryYes, Curri can deliver hazardous materials. Here's what you need to know before you book.
- Does the driver help load or unload my payload?Loading & unloading is an option when you book — for items lighter than 50lbs.
- Rescheduling DeliveriesYou can easily reschedule a delivery for a different time.
- Delivering Without an AddressWhether it's a new construction site or a specific location on a large property, we can make it happen.
- Adding purchase orders or order numbers to existing deliveriesAdd a PO number, order number, or Bill of Lading to any delivery you've already booked.
- Prevent Credits from Being Used on a DeliveryThey're your credits, use them when you'd like.
- Charges for Additional Delivery RequirementsSpecial delivery requirements may incur additional charges.
- Where can I find proof of delivery?Easily view the photos taken by your driver at pickup and destination.
- How do I export my delivery history?You can easily download your delivery history in CSV format. Here is how!
- Can I automatically notify my teammate when I book a delivery?The Curri app doesn't send notifications to other email addresses. Here's how to use email forwarding to keep your teammates informed.
- How do I contact Curri for help?You can easily reach a representative from Curri to assist you. Here's how.
- Hotshot Deliveries: Multiple StopsHow to book a hotshot delivery with multiple stops.
- Curri Dedicated RoutesSell more and worry less with Curri Dedicated Routes.
- Notifications sent during the lifecycle of a delivery
- Driver GratuityA guide on how to tip your Curri driver.
- Walmart Route Performance Scorecard