1. Curri 101 — What Is Curri?
1.1 What Curri Is
Curri connects independent drivers with businesses that need fast, reliable delivery. Curri delivers everything from construction materials to retail packages.
Curri sends you opportunities that fit your vehicle and capabilities, and you choose which opportunities you want. Pick it up. Drop it off. Get paid.
1.2 Why It's Different From Other Apps
If you've driven for other gig platforms, the basics will feel familiar: you see available opportunities, you choose the ones you want, you get paid per opportunity. A few things work differently at Curri, and it's worth knowing them going in:
You're free to accept any opportunity. Before you accept, check the stops and timing so you know you can finish within the customer's delivery window. Once you accept a route, you've committed to completing every stop within that window, so plan your time around it.
Our customers are businesses, not consumers. You're often delivering to job sites, warehouses, and stores rather than front doors. Expect to interact with site staff, follow site-specific instructions, and sometimes handle larger or more awkward freight than a typical delivery.
Clean, professional presentation tends to go over well with business customers and can lead to better ratings — more on this in Expectations, below.
Payouts and support work a little differently too — see Post-Delivery, below.
1.3 Types of Delivery Offers
Curri offers three main different types of delivery opportunities:
Rush — Urgent, dedicated deliveries. Head to pickup and drop-off immediately.
Scheduled — Arrive as close to the scheduled pickup time as possible, not early or late. Once you've picked up, head straight to the drop-off like a Rush delivery.
Same Day — Pickup and deliver within the stated delivery window. Deliveries must be dropped off by 5pm.
1.4 Single-Stop vs. Multi-Stop
A delivery can be:
Single-stop — one pickup and one dropoff
Multi-stop — multiple pickups and/or dropoffs
1.5 Delivery Expectations
A few standing expectations, some of which are different from other gig apps:
Once you accept a route, you've committed to completing every stop within that window, so plan your time around it.
For scheduled deliveries, you will be asked to confirm at least 60 minutes before the pickup time. You will see the confirmation up to 3 hours before.
Customers expect you to move with urgency for both pickup and drop-off, and this will affect your driver scorecard.
To use the Curri driver app and receive opportunities, you'll need to have notifications turned on
Dress for safety. Many job sites and customers have their own safety rules, so we strongly recommend:
A shirt with sleeves (long or short)
Long pants (khakis, cargo, jeans)
Fully enclosed shoes — no sandals or flip-flops, for your safety and our customers'
Clean, fully available cargo area — no personal items, trash, or another job's freight taking up space.
We expect all users of Curri to treat each other with respect and demonstrate professionalism
2. Delivery Walkthrough — Claiming a Delivery
2.1 Claiming a delivery
To start receiving delivery opportunities, make sure you are toggled active on the home screen of the app. While active, Curri will notify you of nearby opportunities that match your vehicle and capabilities. These delivery offers will be sent via push notification and will also appear in the Opportunities section of the app. Opportunities can come and go quickly.
Tapping into one opens the claim page, which shows pickup and drop-off locations, the delivery type, pay, any notes, and the requirements of the opportunity if you choose to accept it. Review all of it before you claim — once you claim an opportunity, it's yours.
2.2 Parts of the Claim Page
Badges
Badge | Definitions |
Loading required | Loading or unloading is required for this delivery |
Heavy item | Payload weight > 50 lbs |
Debris removal | Required to haul away packaging debris |
Overnight | Required to hold the payload overnight |
Scheduled | This order is a scheduled delivery meaning there is a designated pick up time. |
Gloves | Standard construction hand protection |
Hard Hat | A PPE hard hat is a type of personal protective equipment designed to shield the head from falling objects, impacts, and electrical hazards in industrial and construction environments |
Hi-Vis Vest | High-visibility safety vest, is a protective outer garment designed with fluorescent colors and retroreflective tape to make the wearer easily seen by vehicle drivers and equipment operators. |
A-Frame | Specialized rack mounted inside your vehicle to transport large and flat materials |
Dolly | Small cart with wheels or hand truck |
Straps | Straps to hold down cargo. This can be ratchet straps, cam buckle straps, or E-Track Straps |
Notes — delivery notes and any special pickup/drop-off instructions
Pay — the base rate and any additional accessorial or bonuses
Requirements — shown in the Accessories/Equipment section:
Heavy loading — payloads over 50 lbs
Personal protective equipment — vest, gloves, etc.
Other accessories — pipe rack and similar equipment
Equipment requirements — what your vehicle and any accessories need to support; double-check the payload summary to confirm the order actually fits
Be sure you can meet all requirements before claiming a delivery. Failure to do so will result in a negative impact to your driver scorecard (explained below) and impact your ability to receive future deliveries.
In addition, cancelling a delivery or not confirming a scheduled delivery will result in a negative impact to your driver scorecard. Not accepting an opportunity does not impact your driver scorecard. Once you claim one, on-time, accurate, professional delivery is what the customer is counting on, and it's what your scorecard measures (explained below).
2.3 What to Do on a Delivery
Once you've claimed an opportunity, the app guides you through each stop — you don't have to guess what's next.
At pickup:
Check the delivery notes and follow any in-app instructions
Connect with the customer if needed — order details are in-app, and you can call if necessary
Load and secure the items in your vehicle
Add proof of pickup — photos of the items and their condition
At drop-off:
Check the delivery notes and follow any in-app instructions
Connect with the drop-off contact if needed — call if necessary
Unload and deliver the items with care
Add proof of delivery — photos of the items, their condition, and the drop-off area, plus a signature
Tip: some opportunities involve industrial materials, hazmat items, dusty or dirty freight, paint, or bagged materials that can split open. Bring gloves and consider lining your vehicle with a protective sheet for easy cleanup.
Things to know while you're on the job:
Wait times. Standard wait time at pickup is 30 minutes for cars, SUVs, trucks, cargo vans, and sprinter vans, and 60 minutes for box trucks and larger.
Weight. Most Curri opportunities require you to load and unload items up to 50 pounds on your own. For your safety, only accept opportunities that you can handle. If an item weighs more than 50 pounds, the opportunity details will say so before you accept. Review them first and accept only if you're able and willing to handle that load.
Extra weight. Occasional extra weight up to 100 lbs at pickup is normal. If it's significantly more, or you can't safely handle it, contact support before proceeding.
2.4 Where to Find Help
In-app — Open the and go to the help center. Click send us a message. Follow the chat prompts to ensure we can best address your needs.
Phone — Phone support is only for live deliveries. If you have an issue on a delivery you can call (877) 772-8774
Text: Text messages are only monitored during live deliveries for immediate assistance
Curri Help Center — for self-serve articles like the ones linked below
Some deliveries don't have a listed pickup or drop-off contact — if you need to reach the customer about pickup issues, delays, or drop-off problems, contact support. You can also request support and additional pay for:
Customer cancellation
Hand loading/unloading more than 100 lbs (if not already included)
Significant extra weight
Wait time exceeding 30 minutes (cars/SUVs/trucks/cargo/sprinter vans) or 60 minutes (box truck and larger)
Overnight holds
Location closed on arrival
Return trips
Extra mileage from an incorrect address
Tolls not already included
More detail: Payout Increases | Curri Help Center
3. Post-Delivery
3.1 Payouts
If you are a driver:
Once you've submitted proof of delivery, the opportunity is done, and it's time to get paid. There are a few ways to get paid:
Instant Payout — a fee applies, funds are available right away 1.5% plus flat $1 deposit (not per delivery)
Standard Payout — Weekly payout every Wednesday, no fee
Your payout details appear under Earnings in the app menu.
If you are a carrier:
Payout Type | Fee | Processing time |
Batch | No fee | 7-9 business days after approval |
Automatic | 1.5% | 1-3 business days |
Instant | 3% | up to 30 mins |
3.2 Scorecard
Being a reliable, upstanding driver is a core tenant of the Curri driver community. To help you be successful, the Curri scorecard will measure you on four things:
Completion Rate — the percentage of accepted deliveries you completed. Self-unassignments or not confirming a scheduled delivery beforehand negatively impact this. Additionally, if you are not progressing to pick up and the operations team is forced to unassign you from the delivery you may be penalized.
Delivery Accuracy — the percentage of completed deliveries where you showed up with the right vehicle and accessories and followed instructions.
Pickup On-Time % & Drop-off On-Time % — how often you arrive at pickup and drop off within the expected window. We build in a reasonable buffer (larger buffer for larger vehicles) for things outside your control.
Customer Rating — a 1–5 star rating from the business that booked the delivery.
Full detail: Your Driver or Carrier Scorecard
We also expect drivers to follow our community guidelines and driver handbook. Violating those can mean losing platform access.