Driver Resources
For independent drivers not on a carrier team: everything you need to sign up, run deliveries, and get paid with Curri.
64 articles
Safety, Policies & Compliance
The rules and safety standards you agree to when you drive with Curri.
- Compliance safety training for drivers
- What's expected of me when driving with Curri?
- Your Rights as a Curri Driver in New York City
- Can someone else make a delivery on my behalf?Only you can use your Curri Driver account to complete deliveries.
- Curri Driver Violations & Bans: How to Stay in Good Standing
- Deactivation PolicyThis is Curri's driver and carrier deactivation policy
- Occupational Accident Insurance
- Motor Vehicle Requirements and Criminal Record
- Deactivated Accounts & AppealsDriver Account Ineligibility & Appeals
Joining Curri
How to sign up, what you need to start driving, the waitlist, and what to expect on your first day.
- 📚 Magic in Every Mile: What It Means at Curri
- Welcome to CurriYou’re now active on the Curri platform. Let's walk through everything you need to know to handle your first delivery like a pro.
- Waitlist FAQI've signed up and am currently on the waitlist! What does that mean? How long is it? How do I get off the waitlist faster?
- How do I sign up to drive with Curri?
- What is required to be a driver?What is the background check process and requirements?
- Why am I being asked to onboard?There's a whole lot of new coming your way — all to ensure that loads are matched to you and your vehicle more accurately.
- Can I invite or refer others to drive with Curri?
- I signed up and haven't been approved yetWe are still building demand in some areas and your account will view as inactive until the demand increases.
- Is Curri active in my area?Why is my account inactive? How can I receive more deliveries?
Your Account & the App
Help with logging in, your profile, notifications, your account status, and reaching support.
- Delivery HistorySee every past delivery — including ones that were cancelled or unassigned — right from the app.
- Driver FAQWhat should proof of delivery photos look like? What happens if I need to wait for pickup? and other common driver questions.
- Driver Profile: Vehicle, Accessories, CapabilitiesUpdate your driver profile to include your capabilities and your vehicle's accessories to match deliveries with special requirements.
- Enable location trackingLearn how to turn on location tracking in the Curri Driver app so you can go active and start claiming deliveries.
- How do I log in to the driver app?
- How do I update my phone number?Got a new phone number and need to change the phone number on your Curri driver account? We got you covered!
- How to contact Curri Support
- Troubleshooting driver login issues
- Your Driver or Carrier ScorecardDriver Scorecard
- Download the Curri Driver app
- How do I change my vehicle or vehicle type?
- How do I deactivate or delete my account?Follow these steps to deactivate or delete your account.
- How do I turn on push notifications?Turn on push notifications to know when new deliveries are available in your area.
- How do I update the Curri Driver App?A new driver app version is out, but the app store doesn't show it
- Inactive Driver Status and Reactivation RequirementsThis article explains how driver accounts can become inactive on the Curri platform.
- How the Summer Heat can Affect your VehicleAs the temperature rises, it's a good idea to get your vehicle ready for the summer heat.
Finding & Claiming Deliveries
How to go active, which deliveries you can take, and how claiming, confirming and cancellations work.
- Small Vehicle Payload DetailsIf you’ve been assigned to take a car-load-sized delivery through the Curri app, there may not be load details listed. Here's why.
- Why Staying Online MattersStay Online, Stay Ready – Never Miss a Delivery Opportunity
- Why can't I claim more than one delivery?Let's look at why our system doesn't allow drivers to claim multiple deliveries at once.
- Assigned DeliveriesHow to locate the deliveries that you are assigned to
- Confirming a Scheduled DeliveryScheduled deliveries must be confirmed by the assigned driver 1-hour ahead of pickup.
- How to accept a Curri Delivery.New to Curri? Here is what to expect and how to claim your first delivery.
- What types of deliveries are available to me as a driver?
On a Delivery
What to do at pickup and drop-off, including photos, what to wear, problems at a stop, and staying safe on the road.
- Help requestsHaving a problem on a delivery? Submit a Help Request right from the Curri Driver app.
- Home Depot QR Code ScanningTroubleshooting for QR Code Scanning for Home Depot
- What are some safety tips for driving box trucks?
- What are the most common problems with box trucks?
- What are the standard features for enterprise box trucks?
- 8 Tips for Driving in Bad WeatherDriving in Bad Weather? Get some tips from our team.
- Delivery canceled or unassigned from a deliveryCanceled, unassigned, or need out? Here's what happens next.
- Issues at Pickup or Drop-offIf you run into an issue at pickup or drop-off, we'll help!
- Pickup & Drop-off PhotosAlways take clear photos that show the condition of the shipment at pickup and drop-off.
- What should I wear on a delivery?
Getting Paid
How you get paid: setting up payouts, when you get paid, fees, extra pay, fixing errors, and your 1099.
- Driver Payout: FeesA quick reference for every fee that can apply to a driver payout — what it costs, who it applies to, and why.
- Driver Payout: Payment TimingWhen gig drivers get paid — the weekly standard payout schedule, instant payout, and processing delays that can affect arrival time.
- 1099 Tax Form FAQCommon questions about the 1099-NEC you'll receive from Curri after earning more than $600 in a single year.
- Curri Tip PolicyThis article explains how gratuities work on the Curri platform — how they're collected, who receives them, and what drivers can and cannot do regarding tips.
- Comprehensive Driver Payout GuideEverything about getting paid as a Curri gig driver — how payouts are calculated, setting up your payout method, the weekly schedule vs. Instant Pay, fees, and tracking earnings in…
- Driver Payout: Errors & TroubleshootingCommon driver payout errors and how to fix them, plus a guide to payout statuses in the Curri Driver App.
- Driver Payout: SetupExplore how driver pay is determined, when drivers are paid, and how drivers are paid.
- Driver Payout: Unknown StatusSeeing "Unknown" on an older payout? Your money was most likely already sent — here's how to find it in your bank account.
- Frequently Asked Questions about Prop 22
- Get to Know Prop 22 at Curri
- Healthcare Subsidy From Curri - Prop 22
- How Driver Payouts are DeterminedHow delivery payouts are calculated — mileage, vehicle type, load size, market conditions, loading/unloading, and tolls — and where drivers see the amount before accepting a job.
- Payout IncreasesHow payouts already account for wait time, tolls, and loading — and how to request additional pay the moment something changes on a delivery.
