Your account can be deactivated from the Curri network for various reasons, including issues related to Motor Vehicle Record and Background Check Criteria, along with general violations of our Terms of Service and Driver Agreements.

These decisions are always taken after careful consideration of all information available to us. If your account has been deactivated and you want to appeal this decision, please email us at [email protected] and provide the following:

  • Why you believe the determination to deactivate your account was incorrect

  • A description of any extenuating circumstances or other information or evidence to support your Appeal Request

We will let you know whether your Appeal Request has been granted within 10 business days of receipt.

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