Driver FAQ
22 articles
- Core Routes Performance ScorecardHow your Core Routes weekly scorecard works: the metrics, weights, performance tiers, and how to stay in Excellent.
- Is Curri active in my area?Why is my account inactive? How can I receive more deliveries?
- How do I update the Curri Driver App?A new driver app version is out, but the app store doesn't show it
- How do I turn on push notifications?Turn on push notifications to know when new deliveries are available in your area.
- What types of deliveries are available to me as a driver?
- How do I change my vehicle or vehicle type?
- How do I deactivate or delete my account?Follow these steps to deactivate or delete your account.
- Inactive Driver Status and Reactivation RequirementsThis article explains how driver accounts can become inactive on the Curri platform.
- I signed up and haven't been approved yetWe are still building demand in some areas and your account will view as inactive until the demand increases.
- Deactivated Accounts & AppealsDriver Account Ineligibility & Appeals
- Can I invite or refer others to drive with Curri?
- Can someone else make a delivery on my behalf?Only you can use your Curri Driver account to complete deliveries.
- How the Summer Heat can Affect your VehicleAs the temperature rises, it's a good idea to get your vehicle ready for the summer heat.
- Delivery canceled or unassigned from a deliveryCanceled, unassigned, or need out? Here's what happens next.
- Why can't I claim more than one delivery?Let's look at why our system doesn't allow drivers to claim multiple deliveries at once.
- Confirming a Scheduled DeliveryScheduled deliveries must be confirmed by the assigned driver 1-hour ahead of pickup.
- 8 Tips for Driving in Bad WeatherDriving in Bad Weather? Get some tips from our team.
- Driver FAQWhat should proof of delivery photos look like? What happens if I need to wait for pickup? and other common driver questions.
- Your Driver or Carrier ScorecardDriver Scorecard
- Driver Payout: Payment TimingWhen gig drivers get paid — the weekly standard payout schedule, instant payout, and processing delays that can affect arrival time.
- Driver Payout: FeesA quick reference for every fee that can apply to a driver payout — what it costs, who it applies to, and why.
- Delivery HistorySee every past delivery — including ones that were cancelled or unassigned — right from the app.