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Using the Curri Driver App: Carrier Drivers

When you drive with Curri, you will use the Curri Driver app throughout all deliveries. Here is how for carrier drivers!

When you drive with Curri as a carrier driver, your carrier manager will assign you and your vehicle to matching deliveries. When they do, you'll get a notification on your phone. You'll then use the app throughout the entirety of the delivery process.

Getting to your deliveries

The Your deliveries screen is where everything starts — it's a card that will show you everything you need to know about your assigned delivery.

Getting notified of an assignment

When your carrier manager assigns you to a delivery, you'll get a notification with the delivery priority, location details, and required vehicle. Opening it lets you review the delivery and confirm it.

  • Rush deliveries are immediate and direct.

  • Scheduled deliveries are picked up at the scheduled pickup time and delivered immediately and directly — see confirming below.

  • Do not combine Curri deliveries with other loads.

Confirming a scheduled delivery

If the delivery is scheduled, confirm it during the confirm window, which opens 3 hours before the scheduled start time. The Confirm Delivery button is disabled outside that window and active once it opens.

  1. Open the delivery to view the Delivery overview — a map with the route and per-stop confirmation, showing only city/ZIP until you confirm.

  2. Tap Confirm Delivery.

  3. You'll see a "Delivery has been confirmed" banner.

  4. Tap Start delivery when you're ready to go.

Heading to pickup

Review the delivery notes for this stage — location details are available too. Tap Directions to start navigation to the pickup location. You can view full delivery details at any time.

Completing pickup

At the pickup location:

  • Take clear photos showing where you picked up the items, the items' condition, and that they're secured in your vehicle. Upload any required documentation.

  • Add driver notes if needed.

  • Tap Continue when you're done.

Heading to drop-off

Review the delivery notes for this stage and tap Directions to start navigation to the drop-off location.

Completing the delivery

At drop-off:

  • Take clear photos showing the items delivered to the correct location — landmarks like garage doors, mailboxes, or signage help confirm this.

  • Get the recipient's name and signature in the app.

  • Upload any required delivery documents.

  • Tap Complete delivery when you're done.

You'll land on a confirmation screen letting you know the delivery is complete — thanks for providing a great delivery experience for our customers!

If something comes up

If you can't complete a stop — a damaged or missing package, no one available at the location, bad weather, a mechanical issue, or anything else — tap Can't complete stop on the stop screen. Pick the category that fits under What's the issue? (for package issues, select the specific affected order). You'll land on a confirmation screen: Curri support will review it, and your route won't change until they update it.

Unassigning

If you need to unassign yourself from a delivery, tap the red Unassign delivery link — you'll find it on your Assigned Deliveries screen or on the stop screen before you confirm. Self-unassignments impact your Driver Score and add an account violation, so use this only when necessary.

Questions about a past delivery

The app doesn't include a delivery history screen for carrier drivers. If you have questions about a delivery you've already completed, reach out to your carrier owner — they can pull up the details for you.

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