When you drive with Curri you are representing our customers (suppliers) to their customers (builders).
The construction industry runs on deadlines, so drivers are expected to arrive on time for deliveries. It's important to communicate ASAP to Curri's Service Operations Team if there are any issues, delays, or cancellations.
Always keep your tracking active in the driver app while on a delivery. This allows customers and Curri to keep up to date on the delivery's status.
There may be loading and unloading items with an individual weight of up to 50 lbs during deliveries.
Once you are assigned a delivery, read all of the directions or notes provided in the driver app to ensure you are properly prepared.
It's important to leave for deliveries as soon as you're assigned.
If an issue arises, it's important to reach out to the Customer or Curri's Service Operations Team.
What to expect on a delivery?
At the Pickup Location
Once you're at the pickup location, most orders can be picked up at the store's "WILL-CALL."
Be respectful and courteous to our customers and their materials.
Double-check delivery notes to confirm the item(s).
Safety first! Remember to secure and organize the payload
If you're worried about an item or it has significantly different size dimensions, please contact the Service Operations Team.
Take good, clear pictures of the payload and upload them into the app.
Try not to make unnecessary stops along the way, as this can delay your delivery.
Remember that customers are tracking the order, so again, make sure that your location is active in the app.
At the Drop-Off Location
Most deliveries have drop-off contacts in the delivery notes. It is not uncommon to be requested to call them before you arrive to deliver.
Remember to upload clear photos of the items once you drop them off.
Always capture the name of the individual you leave the items with.
Once you deliver, you will be able to claim your payout.
Following these tips will ensure you're well on your way to becoming a 5-star Curri driver!