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Help for Shippers & Bookers
Deliveries, Routes, Teams, and other answers on how to use Curri.
38 articles
Delivery and Driver ReviewsFor every delivery, customers can leave reviews for the driver and overall experience.
When is Curri open and available for deliveries?Book or schedule a delivery with Curri online 24/7.
Vehicle Types and CapacitiesLearn more about our wide range of vehicle types, including cargo capabilities and payload capacities.
What can Curri deliver and how far?
What priority delivery options does Curri offer?
Customer Support RoadmapNeed to reach our Service Operations Team? Here's your roadmap!
Customer BillingRegardless of your type of business, all Curri customers can pay using a credit card by adding their credit card information.
Our response to COVID-19
How can I generate a usage report for my Team?
How To Sign-up and Join a Team accountThis guide will show you how to sign-up with Curri and join an existing Team account.
How do I set up a Team account for my colleagues and employees?
How do I invite or refer my colleagues to my Team account?
How do I view my Team's deliveries?
How do I choose which Team my deliveries are booked under?
What are Subteams?Subteams allow your organization to emulate your actual structure within Curri for better management and insight
How do I create a Subteam?
Team Address Book: Saved addresses and contactsAll of your saved addresses and contacts are now shared with your Team!
What do I do if my cargo is lost or damaged?
Hazmat DeliveryWe often get asked at Curri if we can make deliveries that involve hazardous materials or “HazMat”.
View your Curri Dedicated RoutesA place to view your active dedicated routes.
Book a Curri Dedicated RouteAdd stops to your Dedicated Route
Does the driver help load or unload my payload?Drivers are not expected to load and unload heavy items.
What if my delivery has damaged, missing, or broken items?Curri will remedy this!
How can I reschedule an already booked delivery?You can easily reschedule a delivery for a different time.
Can Curri deliver to a location without an address?Whether it's a new construction site or a specific location on a large property, we can make it happen.
How do I attach a purchase order (PO) or order number to a delivery I’ve already booked?Adding order details to your delivery is simple! Here's how.
How do I prevent my credits from being applied to my delivery?Click "Do not apply credits" at the bottom of the Review Your Delivery section.
Does Curri offer cargo insurance?All Curri deliveries are insured up to $25,000.
Charges for Additional Delivery Requirements
Where can I find proof of delivery?
How do I cancel a delivery?You've booked a delivery and need to cancel it. Here's how.
How do I reset my password?You are a Curri customer and forgot your password. Here's how to reset it.
How do I export my delivery history?You can easily export your delivery history in a CSV format. Here is how.
What are Curri Dedicated Routes?Sell more and worry less with Curri Dedicated Routes.
Can I automatically notify my teammate when I book a delivery?There is a way to do so. Read on.
How do I contact Curri for help?You can easily reach a representative from Curri to assist you. Here's how.